New helmet orders ship April 1-15.
The size of SIMBA SURF helmets corresponds to the circumference of your head, just like the sizing of a hat. Use a soft measuring tape like the ones used for tailoring, or you can also use a piece of string and measure it after you wrap it around your head.
Position a soft tape measure (or string) just above your ears (about 3.0 cm or about 1/2 inch). This should be the widest portion of your head. Take this measurement several times to make sure you get an accurate final measurement. Use our size chart to select the proper size helmet.
First, wear the helmet for a few minutes to see if it fits well. The helmet, once secured, must be comfortable, but it should not move forward/back.
If the helmet is too loose, insert the Halofit Pads™. To do this, insert the pads (without removing the paper backing) in the front of the helmet, first. We recommend using the Blue pad (7mm) first to see if this eliminates the forward/back motion. If the helmet still feels loose, place the rear Blue Halofit Pads™ in the back of the helmet. If it still remains too loose, repeat the process using the Green pads (12mm), which are thicker. Once the forward/back motion is eliminated, peel the paper backing off the Halofit Pads™ and permanently insert them in the channel.
If the pressure point is at the front of the helmet, try placing the soft Halofit Pads™ in the front Halofit Pads™ channel. This padding will often relieve the forehead pressure.
One of the unique features of the SIMBA SURF helmet is the foam molds to your head. Slight pressure points often disappear after several surf sessions. It is like breaking in a new shoe. The other option is to identify the location of the pressure point and place a weight in this area to lightly compress the foam at the problem areas.
Regardless of where you purchased your SIMBA SURF helmet, if you have any questions or issues, please call or email us so we can assist you. We fully stand behind our helmet and value our customers. We want to do everything possible to make your purchase and experience with SIMBA SURF a great one.